| Listen to win Sales | | | | questions and listening. The job of the salesperson is |
| Very few people are good listeners. In your | | | | to listen to his customers. Most successful |
| everyday life how many people can you remember | | | | salespeople will agree. |
| who are good listeners, people who remembered | | | | Qualities of a good listener |
| your name or what you said. In fact you would have | | | | 1. Repeat and Clarify Information |
| met a couple of people in recent weeks you thought | | | | 2. Exchange Information. |
| were good listeners, What were your feelings | | | | 3. Listen to Emotions. |
| towards these people. I am sure you have more | | | | 4. Always be Alert and Attentive. |
| Trust, Confidence and Faith in them. Most of us find | | | | 5. Never distract the Customer while talking. |
| it very hard to listen. | | | | Listening is an essential skill for making and keeping |
| Salespeople think of themselves as being good | | | | relationships. Once you are a good listener people |
| talkers instead of Listeners. You hear people saying, | | | | confide in you and trust you. Listening with Openness |
| 'He is a born Salesman'. He has the gift of gab. Kerry | | | | is very important. When you are face to face with |
| Johnson in his book 'Mastering the Game' says many | | | | the Customer you have to do the following |
| people believe that speech is power and that listening | | | | 1.Maintain good eye contact. |
| is subservient. He believes a good listener has much | | | | 2.Paraphrase. |
| more power in a Conversation. The listener is able to | | | | 3.Clarify by asking questions. |
| get more information than the talker. When two | | | | 4.Concentrate. |
| people are talking, the person who dominates the | | | | 5.Keep away from distraction. |
| conversation is the person who is asking the | | | | 6.Be Committed. |